Payment

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Please be advised that for pre-sale products some payment methods may not be available.

Shipping

Germany

  • < 5 kg | Standard DHL 4,90 €
  • 5-10 kg | Standard DHL 12,00 €
  • > 10 kg | Standard DHL 19,00 €

Cash on delivery fee: 0,3% of the value of the goods, at least 7,90 €

 

Austria

  • < 5 kg | Standard DHL 4,90 €
  • 5-10 kg | Standard DHL 12,00 €
  • > 10 kg | Standard DHL 19,00 €

Cash on delivery fee: 1% of the value of the goods, at least 18,50 €

 

Nederlands and Belgium

  • < 5 kg | Standard DHL 4,90 €
  • 5-10 kg | Standard DHL 12,00 €
  • > 10 kg | Standard DHL 19,00 €

Cash on delivery fee: 1% of the value of the goods, at least 18,50 €

 

Switzerland

  • < 5 kg | Standard DHL 16,00 €
  • 5-10 kg | Standard DHL 20,00 €
  • 10-25 kg | Standard DHL 29,00 €
  • 20-31,5 kg | Standard DHL 40,00 €

Cash on delivery fee: 1% of the value of the goods, at least 18,50 €

For customers from Switzerland, we deduct German VAT (19%) from the sales price. After entering the Swiss address in the checkout, the VAT amount will be deducted. Customers from Switzerland then pay the courier the much lower Swiss VAT (8% of the net value of goods) and customs duties. The shipping costs to Switzerland appear relatively high, since the shipping service charges us the customs clearance.

 

Return policy

  • within 14 days.
  • Only by prior notice by e-mail.
  • Only unused with complete original packaging.

     

Warranty repairs

  • easy and fast.
  • Only by prior notice by e-mail.
  • Goods will be dispatched or picked up at our expense via UPS.

     

Pre-sale

  • The exclusive pre-sale is offered at reduced prices.
  • Pre-sold goods must be paid in full.
  • Delivery begins immediately upon availability approx. 2-6 weeks from order